Contact Our Team
Our support team is ready to assist with account enquiries, identity checks, deposits and withdrawals, technical problems or general feedback. Contact us via live chat, email or phone for quick, practical help. Agents can explain verification steps, payment options, bonus queries and setting responsible gambling limits. For any issue, raise a ticket or start a chat and we will respond promptly with clear guidance to get you back to play as soon as possible. We aim to be helpful and reliable.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7 live chat & email support) |
| General enquiries | [email protected] (general enquiries, Mon-Fri) |
| Affiliate enquiries | [email protected] (affiliate team, Mon-Fri) |
| Payments | [email protected] (billing queries) |
| Privacy & security | [email protected] (data protection requests) |
| Phone | +44 20 7946 0218 (UK line) |
| Working hours | Mon-Sun, 08:00-00:00 |
Contact Us by Email
For detailed requests, account problems or to submit documents, email is the preferred contact method for BassBet. Bass Bet account holders should send queries to [email protected] with a clear subject line and current contact details. Including your account ID and up-to-date phone or address helps speed handling and avoids delays.
Send Us a Message
BassBet notice for UK visitors Residents of the United Kingdom cannot open accounts, deposit, or claim promotions with BassBet. If you have questions about account access or need help, contact our team below. For general enquiries about Bass Bet you can use this form or email [email protected]. Name Email Message Send messageResponse Time
Our support team aims to respond promptly. Most enquiries are answered within one business day. Simple requests are usually resolved quickly, while more complex cases, such as account investigations or payment checks, may take longer depending on their nature and any required verification. We will keep you updated on progress and provide an estimated timeframe if your case needs extra attention.
Feedback
Please share your feedback, suggestions or ideas to help us improve the site. We read every message and use your input to refine features, fix issues and make the experience smoother. Whether it's about games, payments or customer support, your comments are considered carefully and help shape future updates. Thank you for helping us improve.