BassBet Casino Terms of Use
These Terms and Conditions set out the rules for using BassBet and explain the contractual relationship between us and our users. They explain your responsibilities when using the site, what we expect from account holders, and how we manage activity on the platform. We encourage you to read these terms carefully before attempting to register, deposit or place any bets. If you have any questions you can contact [email protected].
Account responsibilities
You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your login. You must provide accurate and up-to-date personal information, notify us of any changes and keep your contact details current. We allow one account per person unless otherwise agreed in writing. If we suspect multiple accounts, fraud, abuse or a breach of these terms we may suspend or close accounts and withhold funds pending verification.
Eligibility requirements
Registration is limited to persons who meet our age and residency requirements. You must be at least 18 years old and legally permitted to gamble in the jurisdiction from which you access the service. Residents of certain jurisdictions are excluded from registration; please check the registration page for a current list. Creating an account when you are not eligible is a breach of these terms and may result in account closure.
Acceptable platform use
Users must not use the platform for any unlawful or abusive activity. Prohibited conduct includes, but is not limited to, collusion, money laundering, using bots or other automated tools to place bets, and attempting to manipulate games or promotions. We reserve the right to restrict access, seize winnings or close accounts where unacceptable use is detected. You must not transfer funds or use payment methods that are not authorised by us.
General bonus and promotion rules
Promotions, bonuses and free spins are subject to specific terms which form part of these conditions. Unless stated otherwise, bonuses are available only to eligible and verified customers and may be limited to one claim per household. We apply wagering requirements, game restrictions and maximum bet rules to bonus funds. Promotional offers may be withdrawn, varied or cancelled at our discretion and any abuse of promotions may lead to forfeiture of bonus funds and winnings.
Deposits and withdrawals
We offer a range of payment methods where permitted. Minimum and maximum transaction limits may apply and are displayed in the cashier. All deposits must be made from accounts or cards in the name of the account holder. Withdrawals are subject to verification checks and may be delayed until we receive satisfactory identity, address and payment ownership documents.
Verification and checks
We may ask for photo ID, proof of address and proof of payment ownership to comply with legal and regulatory obligations. These checks are routine and carried out to protect customers and the platform. Until verification is complete, withdrawal requests may be held or limited.
Processing and limits
Processing times and limits vary by payment method. We will publish any standard processing guidance in the cashier, but specific timings are subject to third-party providers and banking systems. Our refusal to process a withdrawal will be communicated in writing with reasons where appropriate.
Dispute resolution
If you have a dispute with Bass Bet please contact our support team in the first instance. We aim to resolve issues promptly and fairly. If we cannot reach agreement, we will provide information on any available independent dispute resolution options where applicable to your jurisdiction.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be notified on the site or by email where possible. Continued use of the service after changes implies acceptance of the new terms. We recommend checking this page regularly to remain informed of any updates.